Our Demand 2.0 world is all about customer engagement. How you do that given our limited staffing and limited resources is a question that continues to be asked. If we are to be sucessful Business2Business marketers we must walk the walk. This involves using the tools that other are using to engage and keep customers. Here are things to consider as we look to grow our business. Top 3 Customer Engagement Trends to Watch Out for in 2017.